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AEP FAQs

 

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Current AEP FAQs

How do I get contracted with an insurance carrier?

Use our online contracting portal to request and submit your contracts. Speak to one of our marketing specialists first to make sure you are getting set up with the most competitive plans in your area. Each carrier has different requirements, but generally speaking, you will need a copy of your insurance license and your E&O insurance along with your personal information.

What is AHIP?

AHIP Medicare Training is a yearly course required by most Medicare Advantage carriers before you are allowed to sell their products. It consists of 5 modules and discusses Medicare Advantage and Prescription Drug Plan basics along with marketing and enrollment guidance. This course/certification is required every year to be able to sell and collect renewals from Medicare Advantage and Prescription Drug Plans. Learn more about AHIP at AHIP Certification Central.

Do I have to recertify every year?

If you are selling Medicare Advantage or Prescription Drug Plans, you will need to recertify with each carrier each year. This will likely require an AHIP certification as well. You will not need to recertify to sell Medicare Supplement, Ancillary, or Life insurance.

How much money can I make selling Medicare products?

There are thousands of agents across the country making well over $100,000 per year. It takes a few years of steady production, but you can have a stable income for many years in this business.

How do I get leads?

You can get leads from direct mail pieces, family and friends, referrals from existing clients or local businesses, and internet leads to name a few. The best agents get their leads from several different sources.

What products can I sell with Medicare?

Typically, Medicare agents will sell ancillary health products like Dental, Cancer, and Hospital Indemnity insurance along with Medicare Supplement, Medicare Advantage, and Prescription Drug Plans. You can also sell Life Insurance, namely Final Expense, but you have to do so compliantly. There are strict rules against selling Life products on the same appointment as a Medicare Advantage or Prescription Drug Plan.

How do I order supplies?

You will need to certify for 2020 before you can order 2020 Medicare Advantage supplies. Once you've certified, you can order supplies through each company's portal. If you are having trouble, or if you run out of supplies and need some quickly, your broker manager can help. You can find portal links and supply ordering instructions for a number of carriers on our supply ordering page.

When will I get paid on 1/1 effective MA/PDP business?

You will be paid on 1/1 effective MA/PDP business in January. Carriers are not allowed to pay commissions on 1/1 effective business until the plan year begins. Dates vary by company, but most will start sending payments around the middle of the month. If you sell Medicare Supplement or Ancillary plans, those commissions can be paid during AEP.

Do I need to certify just to keep receiving renewals? 

Yes. In order to continue to receive renewals from a Medicare Advantage or Prescription Drug Plan, you must remain contracted and certified with each carrier. Some carriers will also require yearly attestations as a requirement for certification.

What are the 2020 commission rates for Medicare Advantage?

$510 Initial and $255 Renewal for Medicare Advantage. $78 Initial and $39 Renewal for PDPs. These rates can vary based on state.

When can I start selling 2020 products? 

You cannot accept or submit an enrollment application until October 15th. You can, however, start marketing 2020 products, including making full sales presentations and recommending options, on October 1st.

What advertising pieces need to be approved before I use them?

Materials that offer generic information about Medicare typically do not need to be approved. Anything that references plan-specific information or is meant to draw a beneficiary's attention to a specific plan or set of plans will need to be approved. See the Medicare Communications and Marketing Guidelines for more information.