
Cigna Medicare Information for Agents
Update June 2021: Our AHIP section has been updated for Plan Year 2022. Click here to get 2022 certification details for Cigna and other Medicare carriers.
Cigna First Look for AEP 2021
- Coming soon!
Cigna AHIP Certification 2021 Explained
- AHIP, Gorman or Pinpoint is required prior to certification.
- No modules alleviated by passing AHIP or Pinpoint.
- Passing score is 85%. You have 3 attempts.
- Fail any module 3 times, agent will have to call the HAAL agent assistance line – 866-442-7516.
- Agencies must log in with the agency NPN to complete attestation.
- Face-to-face training is not required but is recommended as a supplement – especially for new agents.
- 2021 Certs will cover the remainder of 2020.
Certification Links, Guides, Phone Numbers, Emails
- Certification Website
- Cigna AHIP 2020 Roadmap
- Supply Ordering Guide (PDF)
- HealthSpring Agent Assistance Line (HAAL) – 866-442-7516
AHIP Certification 2021 - Cigna Cost & Discount Information
- AHIP cost is $175. Use this link to receive a $50 discount.
Visit our First Looks page to download the PDF.
- AHIP, Gorman or Pinpoint is required prior to certification.
- No modules alleviated by passing AHIP or Pinpoint.
- Passing score is 85%. You have 3 attempts.
- Fail any module 3 times, agent will have to call the HAAL agent assistance line – 866-442-7516.
- Agencies must log in with the agency NPN to complete attestation.
- Face-to-face training is not required but is recommended as a supplement – especially for new agents.
- 2020 Certs will cover the remainder of 2019.
- Certification Website
- Cigna AHIP 2020 Roadmap
- Supply Ordering Guide (PDF)
- HealthSpring Agent Assistance Line (HAAL) – 866-442-7516
- Cigna will reimburse agents who sell 5 net January 1, 2020 effective applications and complete their 2020 certification by September 15, 2019.
- Reimbursement is $125 for AHIP certification, $99 for Gorman certification, and $89.95 for Gorman certification.
- A copy of the completed AHIP should be emailed to DistributionServicesUnit@healthspring.com with your NPN in the filename or email.
- AHIP passing score is 90%.
- AHIP allows 3 attempts to pass the 2-hour timed AHIP exam using the carrier discount.
- Fail 3 times; agent will pay $175 for an additional 3 attempts ($50 carrier discount can’t be applied).