BEGIN:VCALENDAR VERSION:2.0 PRODID:-//NCC - ECPv6.15.13//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:NCC X-ORIGINAL-URL:https://nccagent.com X-WR-CALDESC:Events for NCC REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20260413T110000 DTEND;TZID=America/New_York:20260413T120000 DTSTAMP:20260404T101615 CREATED:20260217T201643Z LAST-MODIFIED:20260217T201644Z UID:10002149-1776078000-1776081600@nccagent.com SUMMARY:Enrollment Central 2.0 Training - April 13 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-april-13/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260417T110000 DTEND;TZID=America/New_York:20260417T120000 DTSTAMP:20260404T101616 CREATED:20260319T162858Z LAST-MODIFIED:20260319T162859Z UID:10002168-1776423600-1776427200@nccagent.com SUMMARY:Field Ready Fridays - Ancillary Deep Dive (DVH\, HIP\, CI\, FE) DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-ancillary-deep-dive-dvh-hip-ci-fe/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260427T110000 DTEND;TZID=America/New_York:20260427T120000 DTSTAMP:20260404T101616 CREATED:20260217T201708Z LAST-MODIFIED:20260217T201709Z UID:10002150-1777287600-1777291200@nccagent.com SUMMARY:Enrollment Central 2.0 Training - April 27 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-april-27/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260430T110000 DTEND;TZID=America/New_York:20260430T120000 DTSTAMP:20260404T101616 CREATED:20251219T230058Z LAST-MODIFIED:20251219T232358Z UID:10002138-1777546800-1777550400@nccagent.com SUMMARY:Town Hall - April 2026 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/town-hall-april-2026/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/2026-Town-Hall-April.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260501T110000 DTEND;TZID=America/New_York:20260501T120000 DTSTAMP:20260404T101616 CREATED:20260319T162946Z LAST-MODIFIED:20260319T162946Z UID:10002169-1777633200-1777636800@nccagent.com SUMMARY:Field Ready Fridays - Diversifying the Book of Business DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-diversifying-the-book-of-business/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260511T110000 DTEND;TZID=America/New_York:20260511T120000 DTSTAMP:20260404T101616 CREATED:20260217T201736Z LAST-MODIFIED:20260217T201737Z UID:10002151-1778497200-1778500800@nccagent.com SUMMARY:Enrollment Central 2.0 Training - May 11 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-may-11/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260515T110000 DTEND;TZID=America/New_York:20260515T120000 DTSTAMP:20260404T101616 CREATED:20260319T163208Z LAST-MODIFIED:20260319T163209Z UID:10002176-1778842800-1778846400@nccagent.com SUMMARY:Field Ready Fridays - Hosting Compliant Events & Community Education DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-hosting-compliant-events-community-education-2/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260525T110000 DTEND;TZID=America/New_York:20260525T120000 DTSTAMP:20260404T101616 CREATED:20260217T201756Z LAST-MODIFIED:20260217T201757Z UID:10002152-1779706800-1779710400@nccagent.com SUMMARY:Enrollment Central 2.0 Training - May 25 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-may-25/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260528T110000 DTEND;TZID=America/New_York:20260528T120000 DTSTAMP:20260404T101616 CREATED:20251219T230134Z LAST-MODIFIED:20251219T232351Z UID:10002139-1779966000-1779969600@nccagent.com SUMMARY:Town Hall - May 2026 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/town-hall-may-2026/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/2026-Town-Hall-May.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260529T110000 DTEND;TZID=America/New_York:20260529T120000 DTSTAMP:20260404T101616 CREATED:20260319T163225Z LAST-MODIFIED:20260319T163226Z UID:10002177-1780052400-1780056000@nccagent.com SUMMARY:Field Ready Fridays - Advanced Marketing Tactics DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-advanced-marketing-tactics/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260608T110000 DTEND;TZID=America/New_York:20260608T120000 DTSTAMP:20260404T101616 CREATED:20260217T201848Z LAST-MODIFIED:20260217T201849Z UID:10002153-1780916400-1780920000@nccagent.com SUMMARY:Enrollment Central 2.0 Training - June 8 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-june-8/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260612T110000 DTEND;TZID=America/New_York:20260612T120000 DTSTAMP:20260404T101616 CREATED:20260319T163251Z LAST-MODIFIED:20260319T163252Z UID:10002178-1781262000-1781265600@nccagent.com SUMMARY:Field Ready Fridays - Mid-Year Business Review & KPI Check DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-mid-year-business-review-kpi-check/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260622T110000 DTEND;TZID=America/New_York:20260622T120000 DTSTAMP:20260404T101616 CREATED:20260217T201912Z LAST-MODIFIED:20260217T201913Z UID:10002154-1782126000-1782129600@nccagent.com SUMMARY:Enrollment Central 2.0 Training - June 22 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-june-22/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260625T110000 DTEND;TZID=America/New_York:20260625T120000 DTSTAMP:20260404T101616 CREATED:20251219T230157Z LAST-MODIFIED:20251219T232344Z UID:10002140-1782385200-1782388800@nccagent.com SUMMARY:Town Hall - June 2026 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/town-hall-june-2026/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/2026-Town-Hall-June.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260706T110000 DTEND;TZID=America/New_York:20260706T120000 DTSTAMP:20260404T101616 CREATED:20260217T201934Z LAST-MODIFIED:20260217T201935Z UID:10002155-1783335600-1783339200@nccagent.com SUMMARY:Enrollment Central 2.0 Training - July 6 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-july-6/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260710T110000 DTEND;TZID=America/New_York:20260710T120000 DTSTAMP:20260404T101616 CREATED:20260319T163123Z LAST-MODIFIED:20260319T163123Z UID:10002175-1783681200-1783684800@nccagent.com SUMMARY:Field Ready Fridays - AEP Prep Roadmap 90-Day Countdown DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-aep-prep-roadmap-90-day-countdown/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260720T110000 DTEND;TZID=America/New_York:20260720T120000 DTSTAMP:20260404T101616 CREATED:20260217T202044Z LAST-MODIFIED:20260217T202045Z UID:10002156-1784545200-1784548800@nccagent.com SUMMARY:Enrollment Central 2.0 Training - July 20 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-july-20/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260724T110000 DTEND;TZID=America/New_York:20260724T120000 DTSTAMP:20260404T101616 CREATED:20260319T163115Z LAST-MODIFIED:20260319T163116Z UID:10002174-1784890800-1784894400@nccagent.com SUMMARY:Field Ready Fridays - AHIP + Carrier Certifications + Contract Readiness DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-ahip-carrier-certifications-contract-readiness/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260730T110000 DTEND;TZID=America/New_York:20260730T120000 DTSTAMP:20260404T101616 CREATED:20251219T230220Z LAST-MODIFIED:20251219T232337Z UID:10002141-1785409200-1785412800@nccagent.com SUMMARY:Town Hall - July 2026 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/town-hall-july-2026/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/2026-Town-Hall-July.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260803T110000 DTEND;TZID=America/New_York:20260803T120000 DTSTAMP:20260404T101616 CREATED:20260217T202826Z LAST-MODIFIED:20260217T202827Z UID:10002157-1785754800-1785758400@nccagent.com SUMMARY:Enrollment Central 2.0 Training - August 3 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-august-3/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260807T110000 DTEND;TZID=America/New_York:20260807T120000 DTSTAMP:20260404T101616 CREATED:20260319T163100Z LAST-MODIFIED:20260319T163101Z UID:10002173-1786100400-1786104000@nccagent.com SUMMARY:Field Ready Fridays - Pipeline Strategy: Warm-Up Calls + Lead Funnel Build DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-pipeline-strategy-warm-up-calls-lead-funnel-build/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260810T110000 DTEND;TZID=America/New_York:20260810T120000 DTSTAMP:20260404T101616 CREATED:20260217T203332Z LAST-MODIFIED:20260217T203333Z UID:10002158-1786359600-1786363200@nccagent.com SUMMARY:Enrollment Central 2.0 Training - August 10 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-august-10/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260817T110000 DTEND;TZID=America/New_York:20260817T120000 DTSTAMP:20260404T101616 CREATED:20260217T203402Z LAST-MODIFIED:20260217T203403Z UID:10002159-1786964400-1786968000@nccagent.com SUMMARY:Enrollment Central 2.0 Training - August 17 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-august-17/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260821T110000 DTEND;TZID=America/New_York:20260821T120000 DTSTAMP:20260404T101616 CREATED:20260319T163044Z LAST-MODIFIED:20260319T163045Z UID:10002172-1787310000-1787313600@nccagent.com SUMMARY:Field Ready Fridays - Client Outreach Systems + Retention Planning DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-client-outreach-systems-retention-planning/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260824T110000 DTEND;TZID=America/New_York:20260824T120000 DTSTAMP:20260404T101616 CREATED:20260217T203425Z LAST-MODIFIED:20260217T203430Z UID:10002160-1787569200-1787572800@nccagent.com SUMMARY:Enrollment Central 2.0 Training - August 24 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-august-24/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260827T110000 DTEND;TZID=America/New_York:20260827T120000 DTSTAMP:20260404T101616 CREATED:20251219T230240Z LAST-MODIFIED:20251219T232325Z UID:10002142-1787828400-1787832000@nccagent.com SUMMARY:Town Hall - August 2026 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/town-hall-august-2026/ CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/2026-Town-Hall-August.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260831T110000 DTEND;TZID=America/New_York:20260831T120000 DTSTAMP:20260404T101616 CREATED:20260217T203506Z LAST-MODIFIED:20260217T203507Z UID:10002161-1788174000-1788177600@nccagent.com SUMMARY:Enrollment Central 2.0 Training - August 31 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-august-31/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260904T110000 DTEND;TZID=America/New_York:20260904T120000 DTSTAMP:20260404T101616 CREATED:20260319T163021Z LAST-MODIFIED:20260319T163022Z UID:10002171-1788519600-1788523200@nccagent.com SUMMARY:Field Ready Fridays - 2026 Plan Preview Strategy - Compliance-Safe DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/field-ready-fridays-2026-plan-preview-strategy-compliance-safe/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Field-Ready-Friday-2026-3.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260907T110000 DTEND;TZID=America/New_York:20260907T120000 DTSTAMP:20260404T101616 CREATED:20260217T203630Z LAST-MODIFIED:20260217T203631Z UID:10002165-1788778800-1788782400@nccagent.com SUMMARY:Enrollment Central 2.0 Training - September 7 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-september-7/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260914T110000 DTEND;TZID=America/New_York:20260914T120000 DTSTAMP:20260404T101616 CREATED:20260217T203619Z LAST-MODIFIED:20260217T203620Z UID:10002164-1789383600-1789387200@nccagent.com SUMMARY:Enrollment Central 2.0 Training - September 14 DESCRIPTION:Every year\, CMS releases updates that shape how agents and FMOs market\, educate\, and enroll Medicare beneficiaries. But the 2027 Proposed Rule feels a little different. For once\, we’re seeing more flexibility\, less red tape\, and smoother workflows for agents.These changes are proposed — not final— but if adopted\, they would take effect October 1\, 2026 and apply to the 2027 AEP.If you’ve ever muttered\, “Why is this rule even a thing?”during AEP… CMS may finally be listening.Let’s break it down in a way that actually makes sense.   What Medicare Agents Should Know First: A Quick Reality CheckThese are proposed rules\, not finalized regulations. CMS often revises language after receiving industry feedback\, so think of this as the preview\, not the finished product.That said\, the direction is clear: reduced administrative burden\, more practical compliance requirements\, and strong consumer protections without unnecessarily restricting agents. We’ll take it!  The Big Picture: How the CMS 2027 Rule Impacts Medicare AgentsOver the past several years\, CMS has steadily tightened Medicare marketing rules\, often in ways that made everyday agent workflows more complex. The 2027 Proposed Rule feels like a course correction. CMS appears to be loosening overly restrictive policies\, improving agent workflows\, and reintroducing flexibility where it makes sense.This isn’t just minor cleanup\, it’s a meaningful shift in how agents can interact with beneficiaries throughout the marketing and enrollment process.  \n \n \n \n \n \n \n \n The Most Important Proposed TPMO Rule Changes for Agents (In Plain English) \n \n \n \n \n\n \n \n\n \n \n 1. Educational & Marketing Events Can Be Back-to-Back \n \n \n \n \n \n \n \n \n \n \n Current Rule:Educational events must remain strictly educational\, with no immediate transition into a marketing event at the same location. Proposed Change:CMS proposes removing this restriction. Agents would be allowed to host an educational event and then transition into a marketing event as long as attendees are clearly informed and given sufficient opportunity to leave before the marketing portion begins. Additionally\, agents would be permitted to provide and collect completed Scope of Appointment (SOA) forms at educational events. Agent Win:Fewer event-planning headaches\, better attendance and engagement\, and one location\, one meeting\, more impact. \n \n \n \n \n\n \n \n\n \n \n 2. The 48-Hour SOA Waiting Period May Be Eliminated \n \n \n \n \n \n \n \n \n \n \n Current Rule:Agents must wait 48 hours after collecting an SOA before discussing plan options. Proposed Change:CMS proposes eliminating the 48-hour waiting period. However\, an SOA would still be required for all personal marketing appointments\, including agent- or plan-initiated outbound contacts\, beneficiary-initiated inbound contacts (such as walk-ins\, unscheduled calls\, web chats\, and web forms)\, and any interaction tailored to an individual or small group for marketing discussions. In short: the SOA requirement remains — the waiting period does not. Agent Win:Immediate follow-up\, fewer lost opportunities\, and faster\, cleaner sales conversations. This is a big one. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 3. Superlatives Are Back (“Best\,” “Top-Rated\,” etc.) \n \n \n \n \n \n \n \n \n \n \n Current Rule:Superlatives are prohibited unless accompanied by detailed written documentation within the advertisement. Proposed Change:CMS would allow the use of superlatives again\, provided they are not misleading. Agents and FMOs must still retain supporting documentation and be able to produce it upon request by carriers or CMS. Agent Win:Stronger\, clearer marketing language\, no more awkward footnotes crammed into ads\, and messaging that actually resonates with consumers. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 4. TPMO Disclaimer Timing Becomes More Flexible \n \n \n \n \n \n \n \n \n \n \n Current Rule:The TPMO disclaimer must be read within the first 60 seconds of every call. Proposed Change:The disclaimer must be delivered before discussing benefits\, but not necessarily within the first minute of the call. Agent Win:More natural conversations\, less robotic scripting\, and improved rapport before transitioning into compliance language. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 5. TPMO Disclaimer Content Simplified \n \n \n \n \n \n \n \n \n \n \n CMS proposes removing the SHIP reference and simplifying the TPMO disclaimer language overall. Agent Win:Shorter\, cleaner disclosures\, easier compliance training\, and less clutter across marketing materials. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 6. Call Recording Retention Reduced: 10 Years to 6 Years \n \n \n \n \n \n \n \n \n \n \n Current Rule:TPMOs must retain call recordings for 10 years. Proposed Change:The retention requirement would be reduced to 6 years. Agent Win:Lower data storage costs\, reduced administrative burden\, and a more reasonable compliance standard. \n \n \n \n \n \n \n \n \n\n \n \n\n \n \n 7. CMS May Revisit the Definition of “TPMO” \n \n \n \n \n \n \n \n \n \n \n CMS is actively seeking feedback on whether the definition of a TPMO should be expanded or refined. Agent Watch-Out:Some currently exempt entities could fall under the TPMO umbrella\, and additional clarity is expected after stakeholder comments are reviewed. Your FMO will continue monitoring this closely and provide updates as guidance is finalized. \n \n \n \n \n \n \n \n Final Thoughts: What This Means for You \n \n \n \n If finalized as proposed\, these changes would increase flexibility at events\, speed up client conversations\, improve marketing effectiveness\, reduce compliance bottlenecks\, lower administrative burden\, and create a more streamlined AEP experience. While there may still be increased oversight in certain areas — particularly around TPMO definitions — the overall direction is a net positive for agents. And as always\, once CMS finalizes the rules\, your FMO will break down exactly what’s changing\, what’s required\, and how to stay compliant without slowing down your business. \n \n \n \n \n \n \n \n \n \n \n \n At National Contracting Center we are here to help you succeed in selling senior health products. Give us a call to discuss how we can help you grow your business!  \n \n \n \n \n \n \n Let's Talk URL:https://nccagent.com/ncc-events/enrollment-central-2-0-training-september-14/ LOCATION:Online CATEGORIES:Webinars ATTACH;FMTTYPE=image/webp:https://nccagent.com/app/uploads/Enrollment-Central-2.0-2026-Webinars.webp END:VEVENT END:VCALENDAR