Alec Hayton has been in the Medicare insurance industry for over five years. His passion is to improve the agent experience so they can focus on their professional growth and ability to serve their clients. Alec has experience selling Medicare Advantage and DSNPs and understands what it’s like to be an agent in today’s world. Alec has also worked in contracting and onboarding where his knowledge of the FMO side of the business and what happens on the agent side gives him the unique ability to support agents with the knowledge and skill required to make there businesses successful.
You got them, now keep them. Studies show it costs five times more to acquire a new customer than to retain one, and boosting retention by just 5% can increase profits by 25–95%.
Learn how to strengthen client relationships, grow renewals, and position yourself as a trusted resource with our latest guide.