Brandon Hall joined NCC with an extensive background in Insurance and Financial Services training. Originally from Mississippi, Brandon has called East TN home for almost 2 decades. Specializing in content creation and delivery, Brandon currently works with the marketing team to help create engaging and meaningful training for agents and marketers.
You got them, now keep them. Studies show it costs five times more to acquire a new customer than to retain one, and boosting retention by just 5% can increase profits by 25–95%.
Learn how to strengthen client relationships, grow renewals, and position yourself as a trusted resource with our latest guide.