National Contracting Center - FMO Review Tool

Score Your Medicare FMO

For agencies and independent agents: answer 10 quick questions to see whether your current FMO is helping you grow — or creating gaps worth reviewing.

1. Is your FMO independently owned and focused on supporting agencies and independent agents?

2. Are your commissions, overrides, or payout levels clear, documented, and easy to understand?

3. Do you have a dedicated support contact you can reach directly when you need help?

4. Does your FMO give you access to the carriers your clients need in your market?

5. Does your FMO provide quoting, CRM, enrollment, or sales tools that make your business easier to manage?

6. Is carrier contracting completed quickly enough to help you avoid delays or missed opportunities?

7. Does your FMO provide training, resources, or education to help you and your team grow?

8. Does your FMO have a written release policy that you understand?

9. Do you feel confident your FMO will continue to support your business over the next several years?

10. During the last AEP, did your FMO provide meaningful, responsive support when you needed it most?

Your FMO Score

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This scorecard is for educational purposes and is designed to help agencies and independent agents identify areas worth reviewing in their current FMO relationship.