Danielle Byers joined NCC with 30+ years’ experience in the Life and Health insurance industry. She has spent the last 14 years in health insurance in both Medicare and Under 65 products working for the carriers as a field agent representative. Danielle believes that relationships with agents are at the heart of everything we do and strives to connect and build friendships as well as working relationships with the agents she works for.
You got them, now keep them. Studies show it costs five times more to acquire a new customer than to retain one, and boosting retention by just 5% can increase profits by 25–95%.
Learn how to strengthen client relationships, grow renewals, and position yourself as a trusted resource with our latest guide.