NCC’s agents are thriving right now! Medicare Agent Sales are up an average of 17% per agent and growing. We’re seeing increases in sales for all Medicare products, but it’s no mystery why. Our agents know the keys to success and put them into practice every day. Here’s how they do it:
Our Medicare Agents Order the Right Leads at the Right Times
Right now, for example. As we gear up for AEP, now is the time to order your leads. Most leads are first come, first served, so if you sit on lead ordering, you may not have much luck finding quality leads in your area. Medicare agents who practice timely lead ordering are seeing big growth year-over-year. If you’re an NCC Medicare agent and need help with leads, reach out to our support team and we’ll do everything we can to assist.
On top of ordering leads in a timely manner, they are working their leads hard. Our agents know that when it comes to working leads, it’s more than just calling once and giving up. To close a sale, it requires multiple touch points and building that relationship. Branding yourself as someone who is there to educate and help seniors through the process of Medicare will not only help you close sales, it will build your referral pipeline. Seniors share their experiences via word of mouth and you want them singing your praises to keep that phone ringing!
No matter what leads you decide to order, work, or focus on, rule #1 is don’t put all your eggs in one basket. Focus on multiple lead sources, marketing yourself online and offline, and always, always ask for referrals!
Our Agents Keep in Touch with Their Book of Business
Your client is another Medicare agent’s lead! Successful agents remember that and keep in touch with their clients throughout the year. From checking in with a client after a Medicare sale to make sure they don’t have questions, sending birthday cards, or just calling to reach out all of these things say, “I care,” and that is what will keep your client base loyal to you. Don’t forget to touch base with your book as we approach AEP, give them tips on how to avoid Medicare fraud, let the know you’re going to reach out and review their coverages with them, overall just make sure they are happy with their service and their plans. After all, you can’t grow your sales unless you keep your base intact – not to mention that happy clients give referrals.
Our Agents Market Themselves Online
It’s been a long time since seniors were thought of as not tech-savvy. These days they’re using their phones to voice search for the services they need online. The agents they’re finding are the ones seeing big growth in sales. When it comes to social media, seniors are actively on Facebook and Youtube, so meet them where they are! When you’re looking for information online, you research and look for credibility, seniors are doing the same thing. Make sure you’re branding yourself how you want to be seen, your presence is professional, and you are actively responding to outreach.
It might seem intimidating to establish your Medicare business online, but with the right tools and advice, you can be the agent at the top of the search. For a roadmap to how our successful agents are doing it, check out our Online Presence Guide.
Our Agents Market Themselves Offline
Marketing your business digitally is increasingly important, but it hasn’t replaced on-the-ground marketing by a longshot. Medicare Seminars, networking, and all of the traditional methods still apply, and with great success, especially when you use your digital efforts to publicize your offline marketing. A lot of agents are teaming up with local offices to set up a table and be a resource for those with Medicare questions. When it comes to marketing yourself online, we tell you to meet your clients where they are, the same goes for offline!
Medicare sales is still a very personal business, and the agents behind the growth in sales we’re seeing are the ones who put in the time on the ground AND online. Build your brand and work it!
Our Medicare Agents Have the Right Tools
A well-designed enrollment platform like NCC’s Enrollment Central 2.0 gives clients a streamlined experience that makes them confident in the services you offer. That leads to retention, referrals, and growth.
Our agents also have a resource we love to brag about, us! Our main focus 100% of the time is service. We aim to do all we can to assist our Medicare sales agents and provide them with the resources, tools, and support they need. If you feel like you are missing something, want to discuss a marketing strategy, order leads, or simply help with a game plan that’s what we do! Give us a call today!