Category: CMS Compliance

PY2027 Medicare marketing rules graphic highlighting TPMO disclosures, call recording requirements, scope of appointment, educational events, and AEP compliance.

PY2027 Medicare Marketing Rules: What Agents Need to Know for AEP

Compliance Notice: Individual carriers frequently enforce stricter standards in their agent manuals. Always verify specific carrier guidelines and consult your compliance team before modifying client-facing scripts or appointment workflows. The Doors Are Open: New Rules, Steady Hands On October 1, 2026, two critical milestones arrived at the exact same moment:

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New CMS Final Rule Explained

Earlier this year, CMS announced a new final rule “Star Ratings, marketing and communications, health equity, provider directories, coverage criteria, prior authorization, network adequacy, and other programmatic areas.” The full press release from CMS regarding this final rule can be found at this link. It’s a lengthy release that details

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Medicare Ethics and Compliance

If you haven’t thought about compliance, put it on your radar. NCC’s agents don’t typically get complaints (more on that later) because we help them keep compliance in mind at every step. If you do receive a complaint, don’t panic. Mistakes happen, and there are systems in place to resolve

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CMS Compliance Update: Agent Websites

Recently we received a memo from CMS, stating it has found “numerous and troubling violations on 3rd party websites.” CMS warns that it will be closely monitoring agent or agency websites that market Medicare Advantage and Part D sponsor’s products. These violations include:   Inappropriate requests for health status, pre-existing

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10 Ways You’re Not Compliant When Selling Medicare

Staying compliant with Medicare marketing and sales regulations is critical—not just to protect yourself, but to ensure you’re serving clients ethically and responsibly. In 10 Ways You’re Not Compliant When Selling Medicare, we’ll walk through some of the most common missteps agents make—often unintentionally—that could put them at risk. Understanding

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New CMS Final Rule Explained

Earlier this year, CMS announced a new final rule “Star Ratings, marketing and communications, health equity, provider directories, coverage criteria, prior authorization, network adequacy, and other programmatic areas.” The full

Read More »