What You Should Consider
When Selling DSNPs
Selling a Medicare Dual Eligible Special Needs Plan (DSNP) requires planning, preparation, and understanding of the different plans offered. Below, we will look at the steps needed to sell DSNPs and the different ways you can provide quality customer service in the process.
Understand Your Customer: Take time to learn about your customer’s needs, goals and challenges to help you choose the best DSNP for them.
Before discussing a plan, it is important to understand the customer’s current health and financial situation. Ask questions to uncover their needs, goals and challenges. Doing so will enable you to tailor the best DSNP solution for their situation. Knowing which plan covers specific needs such as dental or vision care can help give customers peace of mind when making their decision.
Educate Yourself: Familiarize yourself with the regulations around selling DSNPs so that you can confidently advise your customers on their options.
It’s important to stay up-to-date on all compliance regulations regarding Dual Eligible Special Needs Plans. Spend time researching on your own or reach out to our team here at National Contracting Center who can walk you through the details and help answer your questions. Understanding the regulations associated with selling a DSNP will help you avoid any potential penalties and provide better customer service.
Market Effectively: Utilize effective marketing techniques in order to reach out to potential customers.
Make sure to use a variety of marketing materials, such as flyers, brochures, and digital marketing techniques. Once you know the advantages of DSNP plans over the competition, you can begin to spread the word and make customers aware of the options available. You should also take advantage of social media platforms to create targeted campaigns and increase brand awareness. By having an effective marketing strategy, more people are likely to become aware of these types of plans, enabling you to have an increased customer base.
Sell more Medicare with NCC
When it comes to selling Medicare, National Contracting Center is here for you. Allow us to help build your confidence in your Medicare presentations by scheduling time with our training team, attending webinars, and reaching out to your Sales Support team member.
