Medicare Sales and Marketing support for independent agents and agencies    Learn more 

Aetna Black Book

Aetna Agent Black Book


Resources for Aetna sales agents, brokers, and producers. Phone numbers, email addresses, agent portals, certification, contracting and appointment, quote tools, and other essential resources for working agents.

For Your Clients and Policyholders

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Also see:

Aetna Broker Sales Support Unit

Varies by state and business segment. Use Aetna's Contact Lookup Tool.

Agent Website Technical Support (including registering your username and password)

  • Order supplies
  • Book of business reports
  • Commission statements
  • News bulletins/Rate adjustment notices
  • Agent tools
  • Registering your username and password

Agent Website Technical Support Phone Number - 800-587-5139

Agent Website Technical Support Email Address -

Medicare Supplement Agent Support Portal

Agent Support Portal

  • View your sales reports
  • Submit and track applications
  • Order sales materials
  • Sign up for product training
  • Track your progress on promotions
  • Access forms and communications
  • Sign up for alerts and electronic correspondence

Agent Services Email Address -

Agent Services Phone Number - 866-272-6630

Find a phone number.

Need technical assistance with website secure portal sign up?

Email or call a website technician at 800-587-5139.

Aetna Producer World

Aetna Producer World. Covers Medicare Advantage and PDP.

Online service center developed to meet the informational needs of Aetna's producers, general agents, and firm employees.

  • Get quotes
  • Find compensation information
  • Check license status
  • Set up direct deposit
  • Get reporting
  • Obtain permission to use the Aetna logo
  • And more

Aetna New Contracting and Appointment



Contract online or call:

Other Aetna Agent Resources

Request an Aetna Contracting Kit

Let us email you an Aetna contracting kit with everything you need to evaluate Aetna's plans, including:

  • Brochures
  • Commissions
  • Rates
  • All specific to your state